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Showing posts from July, 2014

Biz Review that Counts

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This is one example of why writing reviews is important.  IMS Beauty Supply  is listed as a beauty supply store. If you never been inside, you'll never know that it also sells liquor. Since the account was locked by a business owner, so no one could change anything. My numerous attempts failed to convince HQ that this is in fact a liquor store and it has a regulated store hours – closed on Sundays. One way to make this business stand out is over-using the word “liquor” in my review. I strategically placed total of 15 “liquor” words. I deployed a sitcom scenario and my personal experiences to tell my story. With the search engine strategy, the more natural words (keywords) show up with its content should receive a favorable position within the results.  That's the power of writing a review. The search function is based on your behavior. Example here, Android (left) and iOS as first time searching.

Rating Scale

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From a scale of 1 to 5 stars, not all my reviews are rated equally. Sometimes, you'll find a happy review with 4 stars while other problematic ones still at 4. Here are my rules: Outside of Houston Metro, esp when I travel: 2 to 4 stars - since I don't visit them often, I can only write my review based on my one-and-only experience. Government, Facilities, Events, & Festivals: 4 to 5 stars - minor problems don't bother me. Five is absolutely flawless. Failed to provide basic customer service - automatically 1 star and I won't be embarrassed to tell you about it. Food just absolutely tasteless, awful service and I'll never come back: Not worth of my energy to write a review. Unless I contacted the management for corrective action which turned my experience around. Trying on a new business that I added: 3 to 5 stars - I have to check in at least 3 times to try 50% of items from the menu. Most of time, I start off with 5. Often times, I give the owners dir

Bug Reported on Android app

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Just  reported a bug  to the  Yelp Android Beta Testers  group on Google +.  I've been an active tester on the Android for a few months. I'm a mobile addict . I like to help with R&D. There were several new features added since then.  If you are interested to participate, click on  Yelp Android Beta Testers . 

Courtesy to Religious Practices

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I started a " post cultural events" thread 5 months ago on Yelp. It's going strong.  I just posted a "happy Ramadan" greeting and started to have strange feelings. It's a religious event not a cultural event, right? I also noticed a deleted reply and thank you messages.  I have no regrets. It's my respect to people who practice Muslim as a religion. This is America, we have the freedom of religion. my experience with Ramadan was rejection when I offered food to some people before sunset. After reading some articles, I understood how everyone live their lives. We need to respect each other and live in harmony and peace. Ramadan runs different dates, just like Chinese New Year based on the lunar calendar. This year, it starts 6/29 and ends 7/28. So, don't be offended if someone don't eat your food offering before sunset. Plan your party after sunset will allow more participants.